The 2017 Mazda CX-5 has 1 NHTSA recall campaign affecting an estimated 1,076 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 195 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
TRAILER HITCHES17V7440002017-11-211,076 affected
Defect
Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Consequence
Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Complaints by component
ELECTRICAL SYSTEM
44
1crashes1injuries
UNKNOWN OR OTHER
35
2crashes
ENGINE
15
1crashes
SERVICE BRAKES
14
1crashes
FUEL/PROPULSION SYSTEM
13
1crashes
VISIBILITY/WIPER
12
POWER TRAIN
11
STRUCTURE:BODY
11
1injuries
VEHICLE SPEED CONTROL
6
2crashes
AIR BAGS
4
1crashes1injuries
Total complaints195
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The radio is uncontrollable by driver. The radio the self dial from bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared…”
“Last week, the airbag warning light illuminated on my dashboard. Please be aware that this marks the fourth occurrence of this issue. Each time I bring the vehicle to the dealership, they provide a different explanation, and I am required to cover the repair costs. I have been informed that the…”
“There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation…”
“The contact owns a 2017 mazda cx-5. While driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. The contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. The independent mechanic…”
“My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many mazda cx-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. Its never…”
“The infotainment system suffers from ghost touching. It has gotten out of control even after a “recallâ€� fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it…”
“The infotainment system suffers from ghost touching. It has gotten out of control even after a “recallâ€� fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it…”
“During a one-hour car ride, the front passenger side seat heater burned a hole through the seat, damaging my wife's skirt and leaving a hole in the upholstery. The overheating definitely originated within the seat. We immediately turned the seat heater off and have not used it since. It could have…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2017 Mazda CX-5 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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