2020 Mazda CX-5 Recalls
No NHTSA recalls on record for the 2020 Mazda CX-5. That means NHTSA has no open safety campaign for this vehicle — it does not guarantee the absence of problems. Owners have filed 152 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Complaints by component
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal information removed.
“The infotainment display screen on my 2020 mazda cx-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." while driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer…”
“Read windshield just shattered while driving down the highway. No object hit the windshield. On I-95 near phl airport, near exit for rt 420”
“Cylinder head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of…”
“I am reporting an ongoing defect with the infotainment system in my 2020 mazda cx-5, involving ghost-touch inputs, system freezing, and random reboots. These issues began around the second year of ownership and have progressively worsened. The system constantly registers inputs that are not being…”
“Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't always click when trying to fastent seatbelt. I have to try multiple times until it clicks.”
“Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't always click when trying to fastent seatbelt. I have to try multiple times until it clicks.”
“The steering column in this car has a known defect in the steering column nut resulting in knocking/rattling/clunking. Mazda is aware of this issue and has redesigned the steering column and issued multiple tsbs for specific models, years, and even vins. Mazda is not classifying this a a safety…”
“Started smelling burning oil in 2020 mazda cx-5 non turbo with 34,000 miles. Auto shop states it is a cracked cylinder that will cost over $7,000 to repair. A google search shows it is a known issue but mazda has not extended the warranty for non-turbo models.”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL, FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2020 Mazda CX-5 as of July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page contains ads and affiliate links. Full methodology.