The 2013 Mercedes-Benz C350 has 6 NHTSA recall campaigns affecting an estimated 940,835 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 24 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
AIR BAGS21V6380002021-08-13205 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
COMMUNICATION19V7870002019-11-0124,226 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. …
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
AIR BAGS18V0430002018-01-10132,167 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
STEERING17V2520002017-04-12168 affected
Defect
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently…
Consequence
A loss of steering can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Complaints by component
AIR BAGS
15
POWER TRAIN
2
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
1
ENGINE
1
ENGINE AND ENGINE COOLING
1
EXTERIOR LIGHTING:TURN SIGNAL
1
STEERING
1
STRUCTURE:BODY
1
SUSPENSION
1
Total complaints24
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2013 mercedes-benz c-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact became aware of an abnormal rattling sound. The vehicle was driven to the shoulder of the road and turned off. While the…”
“The contact owns a 2013 mercedes-benz c350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local…”
“The contact owns a 2013 mercedes-benz c350. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that after several attempts, the vehicle restarted with several unknown warning lights illuminated. The vehicle was taken to a local…”
“The frame is literally rotting from the inside out. Apparently this is a very common problem with toyota 4 runners. This should have been recalled and fixed by toyota like they did with the tacoma and sequoias.”
“I noticed my 2013 mb c350 was making strange noises and vibrations. I could feel the car steering in a different direction when I let go of the wheel. I took it to my service dealer and was told the subframe was severely rusted which included the suspension, struts, and even brake line. I was told…”
“After owning a cpo,for about5 years. Recently the tilt/ mechanism failed to operate. I took it to dealer and without any tools in his hands he fixed it.about 6months it worked fine,then it stopped.I took it back to dealer and the advisor that fixed it is no longer working there,nobody else had…”
“Takata recall still no remedy!!!!!”
“"takata recall." I received a notice from mbusa, important safety recall interim notice to replace passenger side airbag module, mbusa recall #[REDACTED] - pnd tak phase 4”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Mercedes-Benz C350 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.