The 2015 Mercedes-Benz C350 has 4 NHTSA recall campaigns affecting an estimated 808,500 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 9 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
AIR BAGS21V6380002021-08-13205 affected
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Consequence
An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy
Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
COMMUNICATION19V7870002019-11-0124,226 affected
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:…
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. …
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Complaints by component
AIR BAGS
3
ENGINE
2
FUEL/PROPULSION SYSTEM
1
POWER TRAIN
1
UNKNOWN OR OTHER
1
VEHICLE SPEED CONTROL
1
Total complaints9
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“My car has been identified as having the subframe corrosion issue and is on the list by date and model, but mercedes benz will not honor the warranty because my car's vin is not on their list.”
“Tl* takata recall the contact owns a 2015 mercedes-benz c350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The dealer was not made aware of issue. The contact stated that the manufacturer exceeded a…”
“Tl* the contact owns a 2015 mercedes-benz c350. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of delray (1001 linton blvd, delray beach, fl 33444,…”
“Tl* the contact owns a 2015 mercedes-benz c350. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The dealer (mercedes-benz warwick in warwick, ri) was contacted and confirmed that the parts were not available…”
“While driving, the car loses throttle and the engine does not function at all. The following error shows on the dash: "inoperative see operator's manual". When this happens, your only choice is to coast to a safe place. After restarting the car, it will function for a short time, only to reoccur.…”
“While driving, the car loses throttle and the engine does not function at all. The following error shows on the dash: "inoperative see operator's manual". When this happens, your only choice is to coast to a safe place. After restarting the car, it will function for a short time, only to reoccur.…”
“While driving, the car loses throttle and the engine does not function at all. The following error shows on the dash: "inoperative see operator's manual". When this happens, your only choice is to coast to a safe place. After restarting the car, it will function for a short time, only to reoccur.…”
“Tl* the contact owns a 2015 mercedes-benz c350. While driving 65 mph, the accelerator pedal was depressed, but the vehicle failed to accelerate. Multiple warning indicators illuminated. After the vehicle was turned off and restarted, it operated correctly. The vehicle was taken to fred martin of…”
Defect investigations
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
InvestigationEA21002 Opened 2021-09-17 · open
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2015 Mercedes-Benz C350 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.