The 2025 Mercedes-Benz Sprinter 2500 has 1 NHTSA recall campaign affecting an estimated 16 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 4 complaints with NHTSA, most often about the equipment. Last updated July 5, 2026.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.
Consequence
An automatic emergency braking system that does not function as intended can increase the risk of a crash.
Remedy
Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov…
Complaints by component
EQUIPMENT:OTHER:LABELS
1
POWER TRAIN
1
SUSPENSION
1
UNKNOWN OR OTHER
1
Total complaints4
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“Subject: transmission failure safety complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In…”
“Refer to safety recall 25v747 and see the attachment which outlines our complaint. Rv does not comply with requirements of fmvss 110 and 49 cfr part 567. We were the reporting party to the manufacturer and according to nhtsa database, our vin is not present for the required recall service/extended…”
“Refer to safety recall 25v747 and see the attachment which outlines our complaint. Rv does not comply with requirements of fmvss 110 and 49 cfr part 567. We were the reporting party to the manufacturer and according to nhtsa database, our vin is not present for the required recall service/extended…”
“Refer to safety recall 25v747 and see the attachment which outlines our complaint. Rv does not comply with requirements of fmvss 110 and 49 cfr part 567. We were the reporting party to the manufacturer and according to nhtsa database, our vin is not present for the required recall service/extended…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2025 Mercedes-Benz Sprinter 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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