The 2024 Mercedes-Benz Sprinter 2500 has 4 NHTSA recall campaigns affecting an estimated 1,690 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 17 complaints with NHTSA, most often about the service brakes. Last updated July 5, 2026.
Recall campaigns
STRUCTURE25V7250002025-10-24366 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
Consequence
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable…
STRUCTURE25V6090002025-09-124 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be…
PARKING BRAKE25V1350002025-02-2888 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake…
Consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
SUSPENSION24V5170002024-07-091,232 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“My vehicle was inspected and it was found that the seatbelt b-pillar anchor bolt was stripped at the factory. This problem seems widespread online.”
“I removed the drive side seat belt bolt in order to remove the pillar it is mounted to and found the bolt extremely hard to turn and ultimately somewhat stripped upon removal. The bolt remains defiant in re-installation procedure. The passenger side was removed without stripping but did attempt to…”
“2024 mercedes-benz sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000…”
“2024 mercedes-benz sprinter 2500 experienced unusually rapid brake, tire, and battery wear at low mileage. Front brakes required replacement at approximately 29,000 miles. Rear brakes were already worn low by approximately 37,000 miles. Rear tires required replacement by approximately 37,000…”
“Vehicle: 2024 mercedes-benz sprinter vin: [xxx] mileage: 148,000 the vehicle is experiencing a serious safety-related defect where the starter motor remains engaged even after the engine is turned off. This results in the starter continuing to run and stay powered, which can cause severe…”
“Complaint description I am filing this complaint with the national highway traffic safety administration regarding a safety issue with my new mercedes benz sprinter 2500. I purchased this vehicle brand new from mercedes benz manhattan. From the first day of ownership, I began experiencing multiple…”
“Complaint description I am filing this complaint with the national highway traffic safety administration regarding a safety issue with my new mercedes benz sprinter 2500. I purchased this vehicle brand new from mercedes benz manhattan. From the first day of ownership, I began experiencing multiple…”
“Complaint description I am filing this complaint with the national highway traffic safety administration regarding a safety issue with my new mercedes benz sprinter 2500. I purchased this vehicle brand new from mercedes benz manhattan. From the first day of ownership, I began experiencing multiple…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2024 Mercedes-Benz Sprinter 2500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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