NHTSA Recall 24V517000
Filed by Daimler Vans USA, LLC. Component: Suspension. Reported 2024-07-09. An estimated 1,232 vehicles are affected. Recall repairs are free at any authorized dealer.
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
What the manufacturer will do
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Manufacturer campaign number: VS3FEDERB
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.