The 2023 Mercedes-Benz Sprinter 3500 has 6 NHTSA recall campaigns affecting an estimated 2,710 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 25 complaints with NHTSA, most often about the electrical system. Last updated July 5, 2026.
Recall campaigns
SUSPENSION24V5170002024-07-091,232 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
ELECTRICAL SYSTEM24V2250002024-03-2499 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Consequence
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
ELECTRICAL SYSTEM24V1660002024-03-01828 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEFHAU.
STRUCTURE23V8760002023-12-21387 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Consequence
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
SUSPENSION23V8490002023-12-1533 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Consequence
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
STRUCTURE23V8060002023-12-01131 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Consequence
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4,…
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“There was an srs error message. The srs system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have…”
“I am filing a formal complaint against lazydays rv (tampa, fl) for repeat violations of nhtsa safety standards and probable violation of their 2022 consent agreement and compliance monitoring order. In may 2024, I purchased a 2023 mercedes-benz sprinter rv from lazydays. The vehicle was sold as…”
“I am filing a formal complaint against lazydays rv (tampa, fl) for repeat violations of nhtsa safety standards and probable violation of their 2022 consent agreement and compliance monitoring order. In may 2024, I purchased a 2023 mercedes-benz sprinter rv from lazydays. The vehicle was sold as…”
“Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to…”
“Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to…”
“The contact owns a 2023 mercedes-benz sprinter 3500. The contact stated while driving at approximately 35 mph, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had attempted to restart the vehicle and the vehicle failed to restart. The contact had the…”
“The contact owns a 2023 mercedes-benz sprinter 3500. The contact stated while driving at approximately 35 mph, the vehicle stalled. The contact stated there was no warning light illuminated. The contact had attempted to restart the vehicle and the vehicle failed to restart. The contact had the…”
“In the middle of my merge attempt, the vehicle suddenly braked hard, mimicking the feeling of an emergency stop, there was no cars around me, there was no reason for the auto to stop.”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2023 Mercedes-Benz Sprinter 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.