The 2024 Mercedes-Benz Sprinter 3500 has 3 NHTSA recall campaigns affecting an estimated 1,324 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 4 complaints with NHTSA, most often about the fuel/propulsion system. Last updated July 5, 2026.
Recall campaigns
STRUCTURE25V6090002025-09-124 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Consequence
Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be…
PARKING BRAKE25V1350002025-02-2888 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake…
Consequence
Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
SUSPENSION24V5170002024-07-091,232 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Consequence
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Complaints by component
FUEL/PROPULSION SYSTEM
1
TIRES
1
UNKNOWN OR OTHER
1
WHEELS
1
Total complaints4
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2024 mercedes-benz sprinter 3500 equipped with kumho tires, tire line: crugen premium, tire size: 215/85/r16, dot number: 1h23pldv9. The contact stated that while driving 65 mph with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the…”
“We purchased a new 2025 jayco melbourne and afterwards discovered the mbz 3500 chassis was a 2024.(6/19/2024) a 2025 mbz 3500 chassis has a tpms -factory installed system; 2024 no tpms. I started to install an aftermarket tpms and noted the tire valve stems were rubber. I couldn’t install the…”
“We purchased a new 2025 jayco melbourne and afterwards discovered the mbz 3500 chassis was a 2024.(6/19/2024) a 2025 mbz 3500 chassis has a tpms -factory installed system; 2024 no tpms. I started to install an aftermarket tpms and noted the tire valve stems were rubber. I couldn’t install the…”
“Tried to drive over wolf creek pass in colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road…”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2024 Mercedes-Benz Sprinter 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
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