The 2013 Mercedes-Benz Sprinter 3500 has 5 NHTSA recall campaigns affecting an estimated 217,813 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 62 complaints with NHTSA, most often about the air bags. Last updated July 5, 2026.
Recall campaigns
ELECTRONIC STABILITY CONTROL (ESC)21V0420002021-02-0348,667 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence
If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
AIR BAGS18V0320002018-01-0917,413 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. …
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
AIR BAGS17V0930002017-02-1015,338 affected
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain…
Consequence
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
AIR BAGS16V0770002016-02-10136,361 affected
Defect
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500…
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer…
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model…
Consequence
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438…
Complaints by component
AIR BAGS
19
ELECTRONIC STABILITY CONTROL (ESC)
10
VEHICLE SPEED CONTROL
9
SERVICE BRAKES
6
VEHICLE SPEED CONTROL:CRUISE CONTROL
4
UNKNOWN OR OTHER
3
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
2
WHEELS
2
ELECTRICAL SYSTEM
1
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
1
Total complaints62
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that she safely drove the vehicle to her residence. The contact stated that…”
“My sprinter van was purchased used, and I was alerted of a recall on my vehicle where I took it in for service. However, the issues were not addressed and caused further damage to my vehicle. When I addressed those issues, I contacted the manufacturer, who refused to reimburse me for the repairs.…”
“The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated while driving, the vehicle failed to exceed 20 mph. The contact stated that the vehicle had lost motive power. The vehicle was taken to an independent mechanic where the wheel speed sensor was replaced. The contact received…”
“Speed sensor failures caused esp & abd disabled. Both front and rear sensors had problems frequently! The mechanics at different dealership told me that the sensor has design deficiencies and it happens all the time.”
“The contact owns a 2013 mercedes-benz sprinter 3500. The contact received a repair for the rear wheel speed sensors and now they were unable to exceed 50 mph while driving. The contact stated that the vehicle was possibly in limp mode. The contact contacted the dealer who performed the repair…”
“Tl* the contact owns a 2013 mercedes benz sprinter 3500. The contact received notification of nhtsa campaign number: 21v042000 (electronic stability control) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of reno (11500 s virginia st, reno, nv 89511,…”
“The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated while driving 60 mph and attempting to activate the cruise control, the vehicle failed to remain in cruise control mode. The contact stated that the abs, traction control, and check engine warning lights were illuminated. The…”
“I have had two failures of a rear speed sensor which have caused a loss of anti lock braking, traction control, and cruise control. The most recent failure on oct 14, 2020 also resulted in some erratic transmission shifting. All of these things impact the safety of the vehicle. In both failures…”
Defect investigations
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
InvestigationPE20014 Opened 2020-09-21 · closed 2021-03-30
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY…
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2013 Mercedes-Benz Sprinter 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.