The 2004 Sprinter 3500 has 1 NHTSA recall campaign affecting an estimated 465 vehicles. Recall repairs are always free at any authorized dealer. Owners have filed 3 complaints with NHTSA, most often about the service brakes, hydraulic. Last updated July 5, 2026.
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE…
Consequence
A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy
DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
Complaints by component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1
UNKNOWN OR OTHER
1
Total complaints3
What owners report
Verbatim reports filed with NHTSA, lightly edited for readability and with personal
information removed.
“After the recall, the obd ii can only be accessed by a dodge dealer. The obd ii port will not connect to a smog technicians equipment so the vehicle cannot be smogged.*dt*jb”
“Brake failure without warning rotor disk split from hub replace rotor disk- we own 5 sprinters- this has happen on 3 with low miles - the calipers exert too much force on the very thin rotors- they split from hub without any warning! *nm”
“Brake failure without warning rotor disk split from hub replace rotor disk- we own 5 sprinters- this has happen on 3 with low miles - the calipers exert too much force on the very thin rotors- they split from hub without any warning! *nm”
Recall, complaint, and investigation records from official NHTSA datasets (FLAT_RCL,
FLAT_CMPL, FLAT_INV), synced weekly. Counts reflect NHTSA records for the 2004 Sprinter 3500 as of
July 5, 2026. Complaint narratives are consumer-submitted and unverified. This page
contains ads and affiliate links. Full methodology.